What You Can Do to
Protect Your Social Security Number
It's not a good idea to carry your SSN card with you (or other documents
that contain your SSN). If you should lose your wallet or purse, your SSN would
make it easier for a thief to apply for credit in your name or otherwise
fraudulently use your number. Some states that normally use SSNs as the drivers
license number will give you a different number if you ask. If your health
insurance plan uses your SSN for an ID number, it's probably on your insurance
card. If you are unable to get the insurance plan to change your number, you
may want to photocopy your card with your SSN covered and carry the copy. You
can then give a health care provider your number separately.
Here are some suggestions for negotiating with people who don't want to
give you what you want. They work whether the problem has to do with SSNs (your
number is added to a database without your consent, someone refuses to give you
service without getting your number, etc.) or is any other problem with a clerk
or bureaucrat who doesn't want to do things any way other than what works for
99% of the people they see. Start politely, explaining your position and
expecting them to understand and cooperate. If that doesn't work, there are
several more things to try:
- Talk to people higher up in the organization. This often works
simply because the organization has a standard way of dealing with
requests not to use the SSN, and the first person you deal with just
hasn't been around long enough to know what it is.
- Enlist the aid of your employer. You have to decide whether talking
to someone in personnel, and possibly trying to change corporate policy is
going to get back to your supervisor and affect your job. The people in
the personnel and benefits departments often carry a lot of weight when
dealing with health insurance companies.
- Threaten to complain to a consumer affairs bureau. Most newspapers
can get a quick response. Ask for their "Action Line" or
equivalent. If you're dealing with a local government agency, look in the
state or local government section of the phone book under "consumer
affairs." If it's a federal agency, your congressmember may be able
to help.
- Insist that they document a corporate policy requiring the number.
When someone can't find a written policy or doesn't want to push hard
enough to get it, they'll often realize that they don't know what the
policy is, and they've just been following tradition.
- Ask what they need it for and suggest alternatives. If you're
talking to someone who has some independence, and they'd like to help,
they will sometimes admit that they know the reason the company wants it,
and you can satisfy that requirement a different way.
- Tell them you'll take your business elsewhere (and follow through
if they don't cooperate).
- If it's a case where you've gotten service already, but someone
insists that you have to provide your number in order to have a continuing
relationship, you can choose to ignore the request in hopes that they'll
forget or find another solution before you get tired of the interruption.